How much could unnecessary returns be costing your business and the environment?

Enter a few simple figures to estimate the carbon impact of your returns and the potential business value of resolving more issues through support, repair or reuse rather than replacement. It takes less than two minutes, and estimates are fine for an initial view.

Resolved through support: product kept in use, full lifecycle saving
Repaired: product kept in use after repair, partial lifecycle saving
Returned or replaced: the product enters the returns process, so the calculator does not count an avoided return saving

Start by choosing a product category below.

* Product Category is required to start. All other fields are recommended for the fullest results.

1

Inputs

Choose a product category, then enter the number of products you typically handle each month. Tell us how many issues were resolved through support, repair, or which products were returned or replaced.

2

Carbon impact

See the estimated carbon saving from products resolved through support or repair, compared with those returned or replaced.

Enter your volumes to estimate the carbon saved through support and repair.
3

Business impact

See the indicative financial value of avoiding unnecessary returns, including value protected, return costs avoided and value preserved through repair.

Cost assumptions: Return handling £8.00 · Repair £12.00
Enter units handled and average product value to estimate potential returns avoided and value protected.
Premium

Unlock more with tailored access

Get deeper insights, more flexibility and export options with a tailored setup.

  • Sub-category analysis
  • Multiple categories
  • Custom cost assumptions
  • Saved scenarios & scenario comparison
  • Branded, shareable export

No commitment - tell us about your setup and we’ll come back with tailored guidance and next steps.

4

Total carbon impact

Net CO₂e saving across everything entered above, with simple equivalencies to put it in context.

Net Carbon Saving
0 kgCO₂e
Softfix saving 0 kgCO₂e
Repair saving 0 kgCO₂e
Return impact 0 kgCO₂e
Total items 0

Results are indicative estimates based on average CO₂e values. Category-level averages are used when no sub-category is selected. ORDS-level values are used when a specific sub-category is chosen.

5

Your next step

A quick read on what your numbers mean, where the biggest lever sits, and how a tailored conversation goes deeper.

What this means

Enter volumes above and we’ll translate the number into something you can use in a board pack.

Where the opportunity sits

Once at least one row has values we’ll point to the category carrying the biggest avoidable impact — usually the fastest place to act.

Why speak to TMTI

These are indicative averages. A tailored view layers in your actual returns mix, product data and operational reality - and finds the one or two levers that move the most CO₂e and cost.

See where your biggest opportunity sits and what could realistically reduce returns, cost and carbon.