Welcome to our blog. Interesting insights into the world of product support. Where we write about the things our company cares about.
Regardless of your industry, consumer safety and satisfaction are paramount, especially for those in the service sector. Reacting to product recall actions quickly is important for legal and safety reasons but also as part of your after-sales support offering, not to mention the damage a poor experience can do to
Online gaming can become a big part of many children’s lives these days. Whether they’re on an Xbox, PlayStation, PC or Nintendo Switch, there’s a game out there to appeal to all interests. Navigating the digital world is complex, particularly when children want to explore the multiplayer communities available. As
Ray-Ban Meta Glasses: A glimpse into the future of wearable tech Classic style, cutting-edge technology. That’s one way to describe the new Ray-Ban Meta Smart Glasses. Seriously cool toy is another. What’s more, they’ve been described as “game-changing” in the world of visual assistance. These smart specs are intriguing, and
Battling Fraudulent Returns When one of our clients reported a spike in fraudulent returns of certain products and knowing our curious nature and desire to help, they asked us for a solution. Our team was eager to take on this challenge and our solution has resulted in a 90% reduction
Turning challenges into opportunities In this blog post, we’ll explore how to make a profit from your returns or, in other words, how to monetise them. To understand the magnitude of the issue, let’s first delve into the staggering amount of waste ending up in UK landfills each year.
Spare parts are a great addition to your after-sales support. From small to large parts, they can quickly fix problems with ease. They are great for reducing returns, but that isn’t all. In this article we highlight the benefits of completing your after sales with spares for your business, your